Krystel Ametepeh is an IP Innovation Clinic Fellow and a 2L JD Candidate at Osgoode Hall Law School. As part of the IP Innovation Clinic’s involvement in the inaugural year of Mitacs’ Business Strategy Internship program, Krystel completed an internship at 3D Bridge Solutions under the direct supervision of Karima Bawa. As Principal Investigator, Prof. Pina D’Agostino secured three $10,000 grants from Mitacs, one of which was used to fund this internship.
Drafting the user manuals was both a challenging and exciting task. Prior to beginning the drafting process, I had to develop a strong understanding of how the company’s product worked to enable me to produce a work product that was beneficial to users. I worked closely with the Chief Technology Officer who provided me with much needed guidance on how the product operated. I also had the opportunity to experiment with the system to gain further insights into the user experience. Equipped with this knowledge, I began writing the user manuals. However, the product was going through further developments when I began working on this project. Thus, at various points during the drafting process, I had to learn about new functionalities as they were added to the product offering and determine how best to incorporate these features into the manuals. It was exciting to learn about these new developments as they arose, and to learn about the reasoning behind creating them. While the process of writing the user manuals initially seemed daunting, I was provided with meaningful feedback and guidance by various members of the team throughout the process, which eased the writing process. Working on this project enabled me to further develop my writing skills, as well as my ability to convey technical content in a comprehensible manner.
Overall, working with 3D Bridge Solutions served as an incredible learning experience. It provided me with the opportunity to further develop my writing and research skills through challenging and engaging work responsibilities. I also had the benefit of learning so much from the 3D Bridge Solutions team, who have vast amounts of knowledge and experience, through their guidance and support.